The Dealer of the Year Award Program
DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.
Award CriteriaIn order to qualify for the award program, a dealership must meet the following criteria:
- At least 25 new reviews written on DealerRater's web site during the previous calendar year.
- An average rating greater than 4.0, with 5.0 as the highest possible score.
- Must not have been blacklisted within the last 12 months.
DealerRater's Dealer of the Year awards are given each February to car dealerships that have the highest PowerScore in their brand category, both at national and state levels. Each dealership's PowerScore is determined using a Bayesian algorithm that considers the dealership's average DealerRater star rating and the total number of reviews written about the dealership during the calendar year.